Symbiosis60

So today is Monday, 16 April. I still don’t have my phone from repair. I’ve called Chicago Nokia Store for the XXX’th time and I’m still getting a “finger”… “When we’ll get it, we’ll call you” kind of response. On Friday I called (as instructed per Nokia rep..we’ll skip the names) and was told that the system still shows “Waiting for part”. I told the gentlemen it’s been over three weeks since I dropped it off…is the “part” arriving via horse carriage from China ??? It seems that nobody is willing to go the extra step and put the wheels in motion. This past Saturday I went to the store to check out N95… First of all only one on display… yet the store is stuffed with 5300’s and the internet tablets…cute but if you want to promo the UBER device…for GOD’s sakes…have more than one. So this young guy (Let’s call him Mr. Kia as in Mr. Know It All) comes over and starts off with “How do you like the new multimedia device?”… PHLEASE…Call it all you want but it’s still a phone…albeit a GORGEOUS one..but still a phone… Years ago I recall a skit from SNL about Mango.. “Hey can you tell sun to stop shine, can you tell water to stop being wet… NO… AND SUCH IS MANGO”… So to Nokia… a phone is a phone is a phone.. :-) Back to reality… I told Mr. Kia that I love it and I’ll be back next week to buy it…as soon as I get my N80 back from repair. I did not take my anger out on Mr. Kia..not his fault. He did go up to the manager and mentioned my case. The Manager is supposed to call me today and let me know what the deal is but I am not holding my breath. And one more thing.. I absolutely love Nokia and the store is an icing on the cake but does everyone at the store have to be so stiff??? Not all customers are stuck up Vertu buyers who need to deal with robot-like people. Loosen up…be more friendly.